About Us
We help you to achieve results in telecommunications cost reduction, not just once, but ongoing.
The first thing you need to know about us is that we are different from every other service provider, and that’s not something we say, its what our clients constantly say to us.
We are Australia’s longest established independent provider of telecommunications services and have been operating for over 50 years, being independent means we are not beholding to any Carrier. This means we can make recommendations to benefit you without fear or favour, something any organisation affiliated with a Carrier can never do. Engaging with us will ultimately lead to lower overall costs and highest possible value from your overall telecoms expenditure.
In over 50 years and 3,000 Client engagements we have built an enviable reputation as experts in telecoms. If we offer you a service, you can be sure you are in safe hands and we have skills and experience that you can rely on.
Another thing you need to understand about our business is what we say we do. Ethical dealings with all our clients are paramount to us, this is evidenced by the number of Clients that have had long term associations with us.
If you want a Fixed Price, no problems, we will deliver to an agreed Scope of Work, and we won’t be coming back week after week with Contract Variations for things that are “out of scope”. We understand that minor refinements need to happen in any project or engagement, that is why we use a flexible delivery model to accommodate such minor changes, without asking you for more money to do the things you thought you were getting in the first place.
In fact, in over 20 years we have honoured every fixed price contract we been engaged on. It’s not your problem if we under quote, as experts, we know how long things take and include all known factors in our fixed price quote.
Below are the three main benefits that we provide to all of our customers:
In addition the dispute process can become very adversarial and can affect your ongoing relations with your providers.
We have a team of trained professionals who eat, sleep and breathe all things telecommunications and are well versed and very skilled in navigating the dispute resolution path.
Why not leverage our team, knowledge and expertise so we can remove those headaches for you once and for all?
When all devices that are connected to a work environment are on your corporate sites, it’s easier to control the behaviour of users and provide a blanket security regime.
However, in today’s distributed work environment, it is important to have policies in place to control what devices employees use to connect; how much access they have; what applications they can use and, most importantly the ability to remove company owned data should the device become compromised (lost or stolen) or the employee leave your organisation.
Managing the risks presented with such a diverse and mobile workforce requires specialised knowledge and skills to design, implement and manage all components in this new environment.
Our team of highly trained mobility specialists focus reducing your risk in these areas, so why not let us help manage and reduce your risk?
There are many moving parts to consider in relation to realising cost reductions for your telecommunications services.
Whether its fixed line or mobile, voice or data, there’s more to saving money than a once off contract renewal and even then you need to make sure all the rates in any new contract are actually delivered and ensure they start on correct dates.
Billing errors occur all the time and you need to keep on top of that on a month to month basis. Telco’s rate plans change (and they don’t tell you how utilise these for your benefit). User profiles change in terms of usage and need to be optimised. All of these issues (and many more) require specialist tools, analysis and reporting to ensure you are at the lowest possible cost base.
We have been dealing with these issues on behalf of our clients for almost 50 years. We’ve developed TeleControl and TeleMobile to help identify and deliver significant cost savings for our clients. Our team work proactively on your behalf to identify and realise cost efficiencies across your full telco cost base.
Our Clients realise between $12 and $35 in financial benefit for every $1 they spend with us, if you are not getting that sort of result, you are with the wrong provider.
Meet the team
Brian Stevens
Managing Director
Dave Street
Principal Consultant
Alex Nadeau
General Manager
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Umut Tavli
TEMS Service Owner
Mike Ryder
Business Development Manager
Tom Mooney
Account Manager
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Telecoms Expense Management (TEM) is about extracting and delivering value, its not about putting your bills in a different format for you to view. Most TEM providers make you do all the work and blame you when the results don’t materialise.
As a specialist independent provider, we are not beholding to any Carrier and make recommendations for your benefit, not the Carriers. We work for you and act on your behalf to achieve the best outcomes possible across all telecoms service towers (Fixed Voice, Fixed Data, Mobile Voice and Mobile Data). Our TEM System and processes are called TeleControl.Enterprise Mobility Management (EMM) is about delivering a full end to end service for all mobile devices and end users across your organisation. This includes all aspects of the lifecycle including procurement and retirement and everything in between.
It is important that you engage with a service provider who not only has the experience to provide all the necessary services, but one that strives to actively reduce your overall costs as well as provide a true fixed price regime, including MDM setup and integration and can deliver to strict SLAs. Our Enterprise Mobility Management Service is called TeleMobile.Mobile security is about ensuring that your company data is secure wherever your teams need to access it - at the office, on the road or from their home office.
As Mobile devices are now the primary target for phishing and other attacks, your organisation needs to take a proactive stance to protecting mobile devices and the content contained on them.
Our Mobile Security solution is called TeleSecure.
E-BOOK
The answer is 5G, so what is the question?
The TeleResult practical guide to understanding 5G and why you should be planning for a 5G future……
TELECOMS EXPENSE MANAGEMENT
Spending too much on Telecoms?
Don't have an independent expert assisting you? Chances are very high you have billing errors or unrealised credits.
E-BOOK
Are Your Mobile Devices Secured?
And is it possible to fully secure all devices in your mobile fleet for no additional cost?
ENTERPRISE MOBILITY MANAGEMENT
Mobile devices fully managed to SLAs?
Imagine all you mobile services/devices managed to SLAs, allowing you to concentrate on your core business.
E-BOOK
How to address the challenges in telecoms expense management
The TeleResult best practice guide for large Australian organisations and how to mitigate these challenges
MOBILE SECURITY
Fully secured mobile devices for no additional cost?
Mobile security wherever your teams need to access it – at the office, on the road or from their home office.