Pay less, get more from your telecoms
It’s that simple. Let us help you decipher your telecommunications costs, avoid unnecessary charges and make cost-effective decisions about your telecoms spend. It’s telecoms expense management (TEM) and we do it all, for you.
What could you save?
$100M savings
Our clients saved ~$100M over 24 months.
ROI-volutionary
Up to $15 for every $1 spent with us.
200 hours
Our clients not only save money, but time too - estimated over 200 hours per year
Benefits to you
Bill validation & dispute management
Our validation tools identify billing issues & we dispute these directly with your service provider. Our record in money recovering is second to none!
Service & cost
optimisation
Our tools and processes identifying ways to optimise your service plan and highlight opportunities to reduce your ongoing costs.
A single source of truth
View organisation-wide information from every account, service and carrier you use in a single database.
Direct support
With your own client manager, support is only a call away. You’re also connected with our Support Team via a 1300 number, email, service portal & live chat.
Any bill, any carrier
We have bill importers for all major carriers in Australia so we can import your bills (and back bills if available) quickly so your system is up and going as quickly as possible.
Detailed & customised reporting
Access 100's of reports through our automated tools and dedicated analysts. Need a specialist report? We will customise a bespoke solution and also receive monthly analytics directly form us.
Complete independence,
for your peace of mind
We are 100% independent, which means our advice is for your benefit – not any carrier’s.
If your telecom management services are provided by a major carrier, you might be letting the fox guard the henhouse.
The 6-step TeleResult TEM process
STEP 01
We assess your telecommunications environment to understand your challenges. This includes delving into your services, contracts, vendors and usage patterns.
STEP 02
Together we define clear objectives and goals. This could include cost optimisation, invoice management, contract negotiation and inventory management.
STEP 03
We define our contract terms and service level agreements (SLAs), detailing the responsibilities of both parties, expected outcomes, performance metrics, and pricing structure.
STEP 04
We collate your telecom invoices, contracts, and usage data, and analyse it to identify cost-saving opportunities, billing errors, redundant services, and areas for optimisation.
STEP 05
We configure your TEMS platform according to your unique requirements and integrate it with you existing systems, if needed.
STEP 06
It’s time for your team to upskill. We provide training to your staff on how to use the TEMS platform effectively, interpret reports, and take advantage of cost-saving recommendations.
Find your prefect fit:
Solutions scaled to your business needs
Standard TEM service | Advanced TEM service | GL rebilling services | Premium usage management | IP WAN monitoring* |
|
---|---|---|---|---|---|
SaaS TEM platform | |||||
Bill management (bill acquisition & import) | |||||
Reporting | |||||
Monthly meetings | |||||
Dedicated client manager | |||||
Assistance with your carriers (including attending meetings) | |||||
Inventory management | |||||
TEM service desk support | |||||
Order/cancellation management | |||||
Analytics & telecoms intelligence | |||||
Contract management | |||||
Usage management | |||||
Financial management | |||||
Service & cost optimisation | |||||
Dispute management | |||||
Asset management tools & Saas module | |||||
Staff management tools & SaaS module | |||||
MDM information import | |||||
Rebilling of services through customised GL uploads | |||||
Usage reporting between billing cycles | |||||
Proactive plan management | |||||
Integration of active WAN services with carrier bills | |||||
WAN to carrier billing reconciliation reporting |
E-Book
What are you paying your Telco?
What is the market rate?
The 2024 complete guide to understanding market rate trends & costs.
- A look at 2024 average organisation telco spend
- How to identify if you’re paying too much
- The incredibly common errors that are currently sitting in your telco bills
- 5 vital areas to assess and fix to bring your telco spending down
It’s not me, it’s you.
Thinking of breaking up with your current TEM provider?
We can make your fresh start with us a breeze. We’ve transitioned many large corporate and government clients onto our TEM platform.
Our significant experience means we know how to minimise impacts on your team as we transition your services.
RESOURCES
Latest trends & insights
Here at TeleResult, we take AI seriously, as should you. But, not just for its unprecedented potential for good. But, also for its unpredictable potential for evil.
If your company turns to IT Asset Disposition (ITAD) services to dispose of telecommunications equipment, now is the time to embrace smarter options for your organisation.
We’ll tell you, right now! Our free eGuide answers these questions, and more. Crafted by TeleResult’s Managing Director, Alex Nadeau, the new eGuide has launched this month